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Citizens' appeals

Appeals from individuals and organisations are received and reviewed in accordance with the law — online, in writing or at a leadership reception.

How to reach us

Leadership reception hours

To book a reception slot, contact the appeals office or call the number shown.

How appeals are handled

  • Application

    A request for help in exercising rights and legitimate interests

    Review period: 15 days

  • Complaint

    A demand to restore violated rights, freedoms and legitimate interests

    Review period: 15 days

  • Proposal

    Recommendations to improve our work

    Review period: 1 month

  • If further study or checks are needed, the period may be extended to one month; the applicant is notified.
  • Anonymous appeals (without a name or contact details) are not considered.
  • The applicant's personal data are not disclosed without consent.
Law on Appeals of Individuals and Legal Entities (No. 445) — lex.uz

Reports and documents